Privacy Policy

Last Updated: February 20, 2026

This Privacy Policy explains how Paid On Time ("we", "our", "the Service") collects, uses, and protects your personal information when you use our platform to create agreements, authorize payments, and manage client billing. By using our platform, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

  • Account details: Name, email address, password, and profile information.
  • Agreement data: Client names, pricing details, payment triggers, milestone descriptions, and related contract information.
  • Payment information: Payments and card details are processed securely by Stripe. We do not store full credit card numbers.
  • Communications: Messages or information you submit through the platform.

1.2 Automatically Collected Information

  • IP address
  • Device and browser information
  • Log files and usage activity
  • Error reports and performance metrics
  • Approximate location (city/country) for security and fraud prevention

2. How We Use Your Data

We use your information to:

  • Create and manage payment agreements
  • Facilitate secure payment authorization through Stripe Connect
  • Trigger payments based on defined conditions
  • Provide dashboards and agreement tracking
  • Maintain account authentication and security
  • Detect fraud, abuse, or unauthorized activity
  • Send important account or payment notifications
  • Improve platform performance and reliability

We do not use your data:

  • For advertising purposes
  • To sell to third parties
  • To make automated decisions that legally affect you

3. How Your Data is Stored

Your data is stored using secure cloud infrastructure with industry-standard encryption and access controls.

We store:

  • Agreement details and pricing structures
  • Payment trigger configurations
  • Client authorization status
  • Account and authentication data

We do not store:

  • Full credit card numbers (Stripe handles this securely)

4. How We Share Your Data

4.1 Service Providers

We work with trusted partners to operate the platform:

  • Stripe – payment processing and connected accounts
  • Cloud hosting providers – for secure infrastructure
  • Analytics providers – to understand platform usage and performance

4.2 Legal Requirements

We may disclose information if required by law, regulation, or valid legal request.

5. Data Retention

We retain your data for as long as your account is active or as necessary to provide the Service.

When you delete your account:

  • Your personal information is permanently deleted.
  • Financial records may be retained as required by law or payment regulations.

6. Security

We implement strong security measures, including:

  • HTTPS encryption
  • Database encryption
  • Strict internal access controls
  • Password hashing
  • Secure integration with Stripe APIs

No system can guarantee 100% security, but we take reasonable measures to protect your data.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the data we hold about you
  • Correct inaccurate information
  • Request deletion of your data
  • Download your data
  • Restrict processing

To exercise your rights, email us at: contact@paidontime.app

8. Cookies

We use cookies for:

  • Authentication
  • Session management
  • Platform performance improvements

We do not use advertising cookies.

9. International Transfers

Your data may be processed in multiple countries depending on our service providers. We ensure that all transfers comply with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes take effect when posted. Continued use of the Service means you accept the updated terms.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: contact@paidontime.app

Thank you for using Paid On Time.